Privacy and Personal Data Protection Policy

Identification and contact data During the account registration and identity verification process, we collect information such as name, surname, email address, phone number, and date of birth. Age verification is an absolute legal requirement in Poland – access to the platform is only permitted for individuals over 18 years of age.

Technical data and system logs We automatically record data such as IP address, device type, operating system, browser version, and unique hardware identifiers. This information is critical for monitoring platform stability and preventing cyber-attacks.

Activity and transaction data We process information about how the service is used, login sessions, and the status of performed technical operations. In the case of using services requiring settlements, we process payment status data through certified third-party entities.

Data processing processes at Betonred are based on the following legal foundations:

• Contract performance: When data is necessary to provide services requested by the user.
• Legal obligation: When Polish regulations impose on us the obligation to verify identity or age.
• Legitimate interest: To ensure network cybersecurity and fraud detection.
• User consent: For voluntary additional services.

We use the collected data for:

• Proper management of the user account and verification of their permissions.
• Ensuring efficient technical support and troubleshooting.
• Analyzing service performance to implement ergonomic improvements.
• Protection against cyber threats and actions that undermine system stability.

We store personal data only for the period necessary to achieve the purposes for which it was collected, or for the time required by Polish law. After this period, data is permanently and securely deleted or subjected to an anonymization process.

We never sell user data to commercial entities. Data may only be transferred to trusted technical service providers (e.g., server operators) who act on our behalf based on data processing entrustment agreements.

In cases where our technical partners are located outside the European Economic Area, we apply appropriate legal safeguards, such as Standard Contractual Clauses, to guarantee a level of data protection consistent with EU standards.

We use advanced solutions to protect data against loss or unauthorized access:

• Connection encryption using SSL/TLS technology.
• Intrusion detection systems and firewalls.
• Strict access control for authorized personnel.

Every user has the right to:

• Right to access their data and receive a copy of it.
• Right to rectify incorrect information.
• Right to erasure of data ("right to be forgotten").
• Right to restriction of data processing.
• Right to object to processing based on legitimate interest.

To exercise your rights or obtain clarifications, please contact us at: [email protected]. We treat every inquiry as a priority.

This policy is regularly reviewed and updated. Any changes will be published on this page, allowing users continuous insight into how their private sphere is managed.